Are you still planning daily and weekly jobs for your service teams & processing site visit paperwork?  Are your customers happy with responsiveness of your operation - does the excessive cost of overtime prove the most effective way in reducing workload?  How are you coping with the changes in the BIK benefits.  Are your staff responsible for paying for personal use of the vehicle? Would you like to see more jobs per day/week carried out.

With over 5 years experience in developing systems for service operations, Matrix’s features can support the simplest to the most complex service function.  With the Matrix Service application you can:

> See who is the nearest to any reactive job request & what there job status is. > Better schedule planned maintenance & dynamically schedule in Real Time on reactive    maintenance. > Dispatch site visits to your maintenance teams in Real Time & reduce paper. > View the location & run management reports that can highlight any exceptions and KPIs like;      Speeding      Time at depot      Timesheet      Excess mileage      Journey cost      Job Cost      CO2 emissions      No. jobs completed per day/week      Weekend use      > Reduce the travel time & cost by picking the best routes for your engineers & sending this    instruction to their PDA. > By reducing their mileage, you will not only save money in fuel & vehicle costs, but also be    more environmentally friendly. > Identify quick wins, like excess time spent in the depot.